The Importance of Responding to Insurance Renewal Notices

At Robert Gerrard we send out our insurance renewal notices in good time, and we take a proactive approach to following them up if we don’t receive a response: we would never want any of our customers to be without cover after all. Most of the time this does the trick, and policies are renewed on time. But on one occasion recently, I started to become most concerned when numerous attempts to contact a long term customer who had failed to respond to their motor insurance renewal proved futile.